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Payments and billing

Clear terms before every purchase.

GSM-owned products use product-specific pricing and checkout. The relevant product website shows what is included, how billing works and how access is delivered before a customer pays.

Before checkout

Information you should see before paying.

Product and plan

The product website identifies what is being purchased, the included features and any usage or seat limits.

Price and renewal

The amount, currency, billing cadence and renewal terms are shown before payment is confirmed.

Secure checkout

Payment details are handled by the payment provider or Merchant of Record shown at checkout.

Digital access

Account activation, hosted access, download or another digital-delivery method is explained by the product.

Payment provider

The seller and checkout provider are identified before payment.

A product may use a payment processor or Merchant of Record. Where a Merchant of Record is used, that provider may appear as the seller on the invoice and may handle payment processing, transaction taxes, invoices, refunds and payment disputes under its buyer terms.

Global Solutions Management LLC does not directly collect or store full payment-card details on this corporate website.

Billing models

Subscriptions

Monthly, annual, seat-based, tiered or usage-based plans may renew until cancelled.

Usage and credits

Usage charges or non-cashable product credits may apply where clearly stated by the product.

One-time purchases

Some products may offer a one-time licence or digital purchase instead of recurring billing.

Cancellation and refunds

Product-specific terms apply.

Subscription cancellation normally stops future renewals and leaves access available until the end of the paid period. Refund eligibility depends on delivery, usage, billing circumstances, applicable law and the payment provider's procedures.

Read the Refund Policy

Getting help

  • Use the product's own support route for account, access or functionality questions.
  • Include the product name, plan and order or transaction reference when contacting GSM.
  • Do not send full card numbers, passwords or unnecessary sensitive information.
  • Approved refunds are normally returned through the original payment route.

Billing or product question

Contact the company.

Include the relevant product, plan and any order or transaction reference so the enquiry can be directed correctly.

Contact GSM